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Internet Acceptable Use for Bell Aliant FibreOP Internet Introduction Bell Aliant is committed to being a responsible Internet Service provider. To assist us in protecting the usefulness and enjoyment of the Internet, please read the following document outlining our policies on Internet acceptable use. Your use of FibreOP Internet constitutes your agreement with this Acceptable Use Policy. The terms of this Acceptable Use Policy may change at any time and without prior notice; you are responsible for keeping yourself informed of any changes to this Acceptable Use Policy by periodically consulting this page. The FibreOP Internet account owner is responsible for any and all action that originates from his / her FibreOP Internet account. If you have any questions about the FibreOP Internet Acceptable Use Policy, do not hesitate to contact Bell Aliant via e-mail abuse@bellaliant.net. Bell Aliant will take measures to address any customer's excessive use of bandwidth, which can negatively impact Bell Aliant's Internet or its users. Bandwidth usage is the amount of data sent and received through your Internet connection. Bandwidth use is considered to be excessive when it significantly exceeds the usage characteristic of a typical residential user of the Service. This will be determined by Bell Aliant in its sole discretion. Where a bandwidth cap is determined for a particular service, usage in excess of that cap will be deemed excessive, and Bell Aliant may charge its customers for bandwidth use above the cap at a rate determined by Bell Aliant or restrict usage. If a customer's use is deemed to be excessive, Bell Aliant will make every effort to contact the customer and review the matter. However, where Bell Aliant, in its sole discretion, determines that the usage potentially impacts Bell Aliant's ability to provide its Internet Services or that its network resources need to be protected, it reserves the right to suspend or terminate service in response to a customer's excessive bandwidth use, without notice to the customer. If the customer anticipates usage in excess of the typical residential user, the customer should inquire about the availability of dedicated service or other service options. As a guideline, in our experience typical residential bandwidth usage tends to be well within the range of 250GB per month. Examples of Internet activities that can contribute to heavy bandwidth usage include downloading movies and streaming videos. For example, 250GB would be equivalent to approximately downloading 50,000 songs, or 570 1 hour TV shows, or 285 standard definition movies or 25 high definition movies. Bell Aliant reserves the right to monitor bandwidth, usage, transmissions, and content in order to identify violations of this Policy, protect the network and its users, manage the network and otherwise operate the service. Criminal & Other Illegal Activity: You are prohibited from using your FibreOP Internet account, including Bell Aliant email, for any criminal or other illegal activity, such as the following:
For the protection of all customers, Bell Aliant must take violations of this policy seriously. Wherever possible, we will work with you to understand the nature of any potential violation and remedy the issue. However, it may be necessary to act quickly in order to protect our customers and our network. Bell Aliant reserves the right to act without notice when necessary, as determined by Bell Aliant in its sole discretion. Bell Aliant may take responsive actions, such as:
Complaints regarding violations of this Policy by an FibreOP Internet customer should be forwarded to abuse@bellaliant.net. Where possible, details should be included that would assist Bell Aliant in investigating and resolving the complaint (i.e. expanded headers and a copy of the offending transmission). |


