Bell Aliant

Calling Features

Voicemail (includes Voicemail-to-Email)

Our Voicemail service is an invisible answering machine that allows callers to leave you a message when you're away, on the telephone or too busy to answer the phone.

Included with your Voicemail subscription is an innovative solution called Voicemail-to-Email. It allows you to receive and direct a copy of your voicemail message, as a WAV file to your e-mail inbox. Check and listen to your voicemail messages from anywhere you have access to your
e-mail service. voice mail

$9.95 /month


  • Record or change your own personal greeting, even
    if away from home
  • Message waiting indicators - interrupted dial tone and/or flashing message indicator (hardware permitting)
  • Holds up to 30 messages that can be saved/stored for 28 days

  • Check your messages anywhere, anytime using a Touch Tone phone - a password can be set securing access to messages
  • Marks messages with time, date, length and provides caller's number (if available)
  • Always available, even during power failures

Enhance Your Voicemail Experience


Voicemail-to-Email Included with Voicemail

  • To access and setup your Voicemail-to-Email service online go to  Bell Aliant Voicemail-to-Email
  • Receive voicemail messages in your e-mail as an audio attachment.
  • Immediate email notification when a message has been left.
  • Share important or special messages by saving them indefinitely on your computer.
  • Change your destination e-mail address and manage your voicemail messages online with Bell Aliant Voicemail-to- Email 
  • Gives you all the features and benefits of Bell Aliant’s regular Voicemail service.
  • Important to know

    Voicemail-to-Email service is not compatible with: 

    • Extension mailboxes
    • Message Link /Consolidated Mailboxes 

    What you need

    To use Voicemail-to-Email your computer must have a .WAV player; for example, Windows Media Player

    You can add

    Voicemail Plus

    Call Director

    Tools & Resources

    • Voicemail User Guide
      Find easy instructions on using Voicemail, Voicemail-to-Email and other optional calling services.

    Important Information about your Voicemail-to-Email service:

    • With Voicemail-to-Email, your voice messages are sent to your e-mail address as an audio file attachment. These same messages are also sent to your traditional voicemail box.
    • Deleting a voicemail message from your e-mail inbox does not delete it from your traditional voicemail box. Please go to Bell Aliant Voicemail-to-Email "Options" to view alternate settings.

    When you first subscribe to Voicemail service you have to set-up your mailbox. You only have to do this once:

    1. From your home phone, dial *99.

    2. Enter your temporary password.  This is your 7 digit phone number (xxx-xxxx).

    3. Enter a new password - it can be any combination of 6 to 15 digits but cannot begin with 0. Please remember to keep your new password confidential.

    4. Record your name or phone number as a personal identification. Press # when you are finished.

    5. Record a personal greeting (up to 5 mins in length). Press # when you are finished.

    You're ready! When a message is waiting you'll hear an interrupted dial tone when you pick up the phone. If you have a light indicator on your telephone, it will flash to alert you of new messages.

    To access your message remotely there are 3 different methods:

    1) In Atlantic Canada:
         a) 310-MAIL (6245) - English
         b) 310-PSTE (7783) - French
    2) Anywhere in Canada:
         a) 1 888 576-0033 - English
         b) 1 888 576-1133 - French
    3) Anywhere in the world
         a) Dialing your own phone number and pressing 5 while listening to your greeting.


    Find more Support information on accessing your messages while away from home, creating a distribution list, changing the number of rings before your voicemail picks up,  and more.


    Voicemail-to-Email Requirements

    • You will require a valid working e-mail address.

    • You must have a WAV file player (such as Windows Media Player) on your computer to support the playback of the attached messages.

    • Windows Media Player is our recommended WAV player, and we provide technical support through our helpdesk should you have issues playing your messages.

    • Although we do not provide technical support for other WAV players (iTunes, Real Player, Quicktime, etc), they should play your Voicemail messages too.